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IT Pro: Enterprise Desktop Support Technician
Microsoft says that a MCITP: Enterprise Desktop
Support Technician 7 is a desktop support technician that can successfully troubleshoot desktop environments
that run on Microsoft Windows 7, and educate users to help them solve hardware and
software application issues.
To earn the MCITP: Enterprise Desktop Support Technician on Windows 7, you need to pass
two exams. They are:
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The Windows 7 Desktop Support and Administration: Real World Skills for MCITP Certification
and Beyond (Exams 70-685 and 70-686) book is now available. It is a real-world
guide for administrators on the job and also covers the objectives for the
70-685 and
70-686
exams.
While this book isn't a beginner's book, it does indirectly cover many of the objectives
related to the 70-680 exam.
This page has additional resources for the 70-685
and 70-686 exams for test takers.
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